FAQ

 

What is your return and exchange policy?

Since we are a small company that make our home products in small batches. We are unable to offer refunds or exchanges on used products.

All custom orders are non refundable.

Our pillow covers are made with Vintage textiles, in some cases there are imperfections in the fabric. We love these imperfection! Please make sure you love them too before you purchase your one of a kind pillow cover.

 

How do you ship?

We offer the most economical option for shipping to both domestically and internationally. (USPS, FEDEX, or UPS)

 

How soon do orders ship?

We are a small company and production can take a few days for special orders.
All in stock order will ship with in 48 hours.

What is the best way to care for the Mudcloth pillows or fabrics?

If you have a Mudcloth Pillow cover:
* Hand washing is best.
* Hang to dry
* Zippers are brass and can rip the cloth if put in the washer

If you have Mudcloth Fabric:
* Hand washing preferred or wash on gentle cycle.
*Hang to dry or tumble dry low

 

What is the best way to use candles?

For best performance, trim wick to 1/4 inch prior to each lighting and burn candle until wax melts evenly across entire container.
After the candle has been used, recycle the jars as they are meant to decorate every home.

 

How do I use the bath salts?

As bath is filling with warm water add one scoop of bath salts until it dissolves.
* Please remember to wipe down bath after use of salts. As coconut oil can make the tub slick.